CVuniverse specialise in improving and screening CVs, cover letters and LinkedIn profiles. We work with a large number of writers who are experts in their fields to guarantee the quality of our product. Each finished CV is checked before submitting to the client.

You can place an order by choosing a suitable package in the “CV Services” section. After payment, the system will ask you to upload your current CV or fill out our online questionnaire if you do not have one. Your information is then sent to a writer who specialises in your selected field of work. You will receive your first draft within 7 days.

Once you have placed an order and submitted all the required information, you will receive the link to our internal CRM system via email. Using this system, you will be able to communicate with your writer directly, receive documents and request revisions.

When placing an order you will be given the choice of uploading your CV or completing our online questionnaire. If the writer requires any additional information they will contact you via our CRM system.

We offer a bespoke one to one service guaranteeing a high quality CV that will pass the Applicant Tracking System.

Don’t worry our dedicated customer service team are here to help! Simply get in touch and the team will identify the service that best suits your needs.

You have the right to request a refund if you are not satisfied with any of our products. Please email [email protected] with your order number and the reason for your request. We will investigate your claim within 24 hours and you could be offered either one of the following; full or partial refund, alternative writer or a fresh revision.

If the Company issues a full refund, it reserves the right to use your CV for advertising purposes. All the personal information on the document will be removed inline with the UK GDPR.

We care about our reputation and always strive to achieve 100% customer satisfaction. We offer a 60-day interview guarantee meaning we will revise your CV free of charge if you don’t get an invitation for an interview.

We regularly update our blog with exciting and informative articles, where you can read top tips for developing your career.

No worries, simply email our dedicated customer service team who will be more than happy to help!